Our History and Mission
In 1943, Dr. Bert Potts started practicing from this location as the
Potts Veterinary Service. In 1952, Dr. Arnold Slater joined Dr. Potts.
Dr. John Goforth and Dr. Slater purchased the veterinary facilities
from Dr. Potts in 1954 and named it the Deschutes Animal Clinic. Dr.
Robert Cleveland joined the practice in 1958, with Dr. Robert Sand
following in 1960, and Dr. Robert Collins in 1966.
The four current partners: Dr. John Smith started with Deschutes in
1969, Dr. John Flory started in 1986 with Dr. Virginia Balius joining
the clinic in 1988, and Dr. Larry E. Castle in 1998. Additional
associate doctors, who joined the clinic in 2009, are: Dr. Kristin
Ripka and Dr. Jenni Dike.
The clinic has been rebuilt and added onto in several additions to
attain its current status of over 8,000 square feet under one roof.
Prior to 1958 only a veterinary garage existed on this site. In 1958
the section of the clinic that is now the barn was built. The waiting
room, reception area, pharmacy, and surgery rooms were added in 1968.
Finally, in 1975, the south side of the current clinic was built;
adding the business offices, break room, lab, wards, and supply room.
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"A Task Without a Vision is Drudgery.
A Vision Without a Task is a Dream.
A Task With a Vision is Victory."
The staff and doctors of Deschutes Animal Clinic feel that we are
all joined in spirit, in energy, and in commitment to our vision.
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Our Mission
To promote, enhance, and
support the health, longevity, and well-being of animals both large
and small by providing the most progressive yet compassionate animal
health care possible.
Our Beliefs and Values
PEOPLE - Our
animal health care team members are our most important and valuable
resource. Each contributes a unique blend of knowledge, skill, and
creativity to our practice of veterinary medicine. We provide a safe
work environment for our staff, while at the same time encouraging the
development of their full potential.
SERVICE - Our loyal service to our clients and their animals includes the
practice of veterinary medicine, surgery, and emergency care, as
well as effective communication, client education, and preventative
care at a reasonable and affordable fee.
QUALITY - Uncompromising quality, skill, and expertise in all aspects of
veterinary medicine result from dedication to continuing
professional education for all staff and doctors. As the field of
veterinary medicine constantly changes, so must we accept change
with enthusiasm and embrace the challenges it brings.
CLIENTS - Although animals are our special patients, their owners are also
our number-one priority. Understanding and addressing clients' needs
and expectations through active listening, effective communication
and problem-solving, and by making them feel special at every point
of contact, enables us to provide the kind of continuous dedicated
service that benefits and improves animal health.
HOSPITAL - We provide and staff a full service veterinary hospital with a
cheerful atmosphere, comfortable surroundings, and sanitary
conditions in order to deliver superior service and satisfy the
needs of our clients and animal patients.
INTEGRITY AND SOCIAL RESPONSIBILITY
- Our hospital and the staff accept responsibility for maintaining
the highest standards of integrity, ethics, and support for all our
employees, clients, animals, the environment, and the community in
which we live and work.